Contact
A question about the product, a custom quote, a migration to plan or a privacy request: this is the place.
Support in the app
The Help & support button opens a panel that knows which page you’re on. Get quick answers from our AI assistant (Starter plan and up) or, on every plan, write to us with “Write directly”.
Write to us about any question, request, partnership and more. For a problem in the app, we recommend writing to us from the Help & support button > “Write directly” > Problem.
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What we get asked most
Before you write, the answer may already be here.
I don’t have a workspace yet. Can I still ask a question?
Yes. The form above is made for that. For a technical question about an existing workspace, in-app support is faster: it knows which page you’re on and attaches the technical details to your request.
How long before I get a reply?
A human answer within 1 to 3 business days, in the order requests come in. Dedicated priority support is included in the Custom plan, from 250 employees.
Can you do the migration for us?
Yes. Tell us where you’re starting from (current tool, number of employees, admin console in use) and you’ll receive an estimate.
I want to exercise my right of access or correction.
Write to our privacy officer, whose contact details appear in our privacy policy. Requests are handled within 30 days.
Do you bill in US dollars?
Yes, for organizations in the United States. The currency follows the country chosen when you create your first workspace: Canadian dollars in Canada, US dollars in the United States. It is then frozen; changing it goes through support.
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