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Plans

What each Gensy plan includes, from Free to Custom, with indicative CAD prices, and what happens when a workspace returns to the Free plan.

Six plans, from Free to Enterprise, plus a Custom offer. Billed quarterly (the monthly price shown, charged in advance for 3 months) or annually (−10%), in CAD or USD depending on the workspace’s country, chosen when the first workspace is created and then fixed. Plus applicable taxes.

Plans (indicative CAD prices)

  • Free — 1 employee (your own profile), 1 template, 3 images, 5 custom fields. Manual deployment only (Copy signature, no email sending or share link), one free workspace at a time per owner, no AI credits.
  • Starter — $15/month or $162/year: 10 employees, 3 templates, 1 department, 15 images, 10 fields, 1,000 AI credits per month.
  • Essential — $29/month or $313/year: 25 employees, 5 templates, 2 departments, 30 images, unlimited fields, 2,000 credits per month, 1 collaborator.
  • Professional — $49/month or $529/year: 50 employees, 10 templates, 5 departments, 75 images, 4,500 credits per month, 1 collaborator.
  • Business — $89/month or $961/year: 100 employees, 15 templates, 10 departments, 150 images, 8,000 credits per month, 2 collaborators.
  • Enterprise — $149/month or $1,609/year: 250 employees, 25 templates, 15 departments, 300 images, 15,000 credits per month, 3 collaborators.
  • Custom — over 250 employees: price, limits, AI credits and collaborators by agreement, starting from Enterprise’s; priority support and corporate annual billing.

All paid plans include automated integrations (Google API, Outlook add-in), the AI assistant, analytics, campaigns, departments and manual deployment.

Change plans

Settings → Billing, visible to the owner only, summarizes the plan, counters and the month’s AI credits. Upgrade opens Stripe checkout; afterwards, Manage billing leads to the Stripe portal to change plans and manage payment methods and invoices. Downgrade first warns about what exceeds the new plan’s limits: employees over the limit (owner covered first, then the oldest profiles) become “Limited by plan”, and their automatically deployed signatures are removed, a removal that can’t be cancelled. Extra templates and departments stay, but no new ones can be created.

Returning to the Free plan

A cancellation takes effect at the end of the current period, with no pro-rata refund. The workspace then returns to the Free plan:

  • the owner is covered first;
  • automatically deployed signatures are removed;
  • the workspace’s images are suspended: they show up empty in signatures already sent and in those pasted by hand, but are kept; tracked links already sent go through an intermediate page;
  • API keys and connectors are revoked, and the Outlook add-in stops serving signatures;
  • signatures pasted by hand stay in place.

Profiles and templates are kept. The Employees page shows who is “Covered” and who is “Limited by plan”. Taking a paid plan again restores images and direct links and cancels a removal not yet carried out. However, signatures already removed must be deployed again, and API keys and connectors created again.

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